My name is Rachel Ann Orgaya Gaviola, and I decided to change my occupation after seven years of working in customer service. I still like communicating with people and working in a team. But, I want to alter the accents a bit and switch to freelancing. As a customer service representative, I learned what makes communication more effective, think independently, make informed decisions and expand my understanding of empathy. I have been working long enough to realize how important it is to learn new skills and constantly set goals for myself. So I have become interested in freelancing. I am certain that joining your team is a benefit for both sides. My professional expertise in customer service can provide valuable insights and a fresh perspective on communication development. Personally, I am ready for a long-term partnership, and I can acquire new knowledge and skills as I find this pressure inspiring and a great motivator.
“I am an excellent communicator. I pride myself on making sure people have the right information because it drives better results. Most customer and business issues stem from poor communication, so I feel a responsibility to keep everyone on the same page. I find these skills helped me to develop effective communication with different people and in all sorts of situations.”
“I am very passionate about nature and outdoor activities, so I love hiking. I usually go hiking every month. This allows me to adapt to new situations and have that balance between personal life and work. This also gives me that sense of accomplishment each time I reach the top of the mountain, which I believe is very important for self-development that can be applied to all aspects of life.”
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